Linux Engineer
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company
Our client is an IT Services/Consulting company that strives to simplify complexity for contact centers, minimize service interruptions and provide host anywhere, user-friendly, secure, & scalable software. Their solutions protects businesses by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience.
overview
Required skills and experience: - Candidates with education suit the position - Secondary with school-leaving examination Language skills: -English Personality requirements and skills: The candidate shall be able to work as part of the Support team and we expect: • 3 years of experience in Unix/Linux system administration • Understanding of IP networks • Knowledge of SQL or Oracle database • Good communication skills • Willingness to constantly learn new things Remote Option What you need to know: One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. The number of our customers is rapidly growing, we are looking for Support Engineer to join our team. Interview process: First interview: With VP of IT Second interview: Team members Job selling points: • The option to use cutting edge technology • Dynamic working hours • Personal development in a booming industry • Attractive salary plus bonuses based on achieved results • Working in a young ambitious team in a professional firm which is aggressively expanding • 1 week per quarter of PTO (use it or lose it - this cannot be cashed in or rolled over) • Health insurance: amazing coverage through UHC ($250 deductible/person, $750/family. Great great coverage) paid for 100% by client for employee + eligible dependents/family. Includes dental and vision coverage as well • Short term/long term disability insurance • Life insurance (I think it’s $10k we pay for? With the option for the employee to enroll in additional coverage at their own expense) • 401k matching • Profit share • Cell phone/internet reimbursement Additional job details: Preferences/Nice To Have's • Knowledge of CISCO IP telephony • Understanding SIP • Overall knowledge of IPCC/Genesys contact center platforms • Experience in PostgreSQL/Oracle administration