Data Manager
job closed
company
Nashville based health and wellness membership service providing 24/7 personalized attention, an exceptional healthcare experience, and individualized care to our members.
overview
EXPECTATIONS FOR THIS ROLE Load all eligibility files timely and accurately • Manually enter records that cannot be automatically uploaded • Enter client benefit documents and information into system apps to ensure data integrity and availability to operations staff • Work with third party vendors to capture all member data • Act as the contact for eligibility updates to ensure clients records are loaded in a timely manner • Document, test, implement, and provides on-going support for the client’s data, third-party vendors, and supporting applications • Run and distribute daily operation reports and distribute to the proper members of the team • Provide accurate reporting based on requests • Assist with key system projects and upgrades • Enforce rules and processes to maintain accuracy, privacy, and security. • Help train employees on how to use data systems • Answer questions related to our data systems • Maintain a trouble ticket system. • Work with our technical resources to quickly resolve data system problems. EXPERIENCE EXPECTATIONS • Bachelor’s degree or applicable work experience • Minimum 2 years’ experience with Salesforce, Salesforce Health Cloud experience preferred • Minimum of 2 years’ health benefits experience • Attention to details for both volume and quality of work • A self-starter with the ability to work independently and deliver results in a fast-paced environment • Proficiency with Microsoft Office Suite